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SSiD

SSID

Welcome to SSiD

SSiD's friendy staff are trained to deal with a wide range of enquiries and the office is a key central point for general information on many University services.

Contact details for queries:
Academic Verification - [email protected]ld.ac.uk / +44 (0) 114 222 1299
Transcripts - [email protected] / +44 (0) 114 222 1299
Confirming Letters - [email protected]  / +44 (0) 114 222 1299
Courier Delivery - [email protected] / +44 (0) 114 222 1299
Replacement UCard - [email protected]

SSiD

Confirming Letter

Confirming Letter

Description

Confirming Letter

To ensure you are ordering the correct document, please read the information at www.sheffield.ac.uk/certificates-verification/confirming-letters before continuing with your purchase.

If the University is unable to produce a confirming letter, a refund will be issued and alternative documentation may be provided.

Processing times

Please note that due to Covid-19 and social distancing rules, the SSiD team only has a limited number of staff working on campus. We aim to fulfil all orders within 10-15 working days (not including postage) however orders could take longer at busy times. You will be notified by email once your document has been dispatched. 

We would appreciate your patience whilst we process your order and ask that where possible you do not contact us to request progress updates, unless you need to provide us with further information/instruction for your order. 

Digital only confirming letters

If you require a digital only confirming letter please follow the link below to place an order

Request Official Digital Confirming Letter

 

Confirming Letter Prices (Per document)

  1. Current/Recent Students (up to 12 months after Graduation) = £6
  2. Graduates/leavers since 1 Jan 2010 = £10
  3. Graduates/leavers between 1 Jan 2000 and 31 Dec 2009 = £15
  4. Graduates/leavers prior to 31 Dec 1999 = £25

Delivery rate (Per Order)

Standard Royal Mail (Worldwide) = Free

Royal Mail Special Delivery (1-2 working days, UK Only) = £6.50 

Royal Mail International Tracked and Signed (10-20 working days, Worldwide) = £15

DHL Courier Service (3-8 working days, EU Countries) = £25

DHL Courier Service (3-8 working days, Non EU Countries) = £37.50

 

Please note, delivery rates will be applied to your shopping basket at checkout.

The delivery times given above are estimates. Please be aware that due to Covid-19, Royal Mail delivery times may be affected. 

If you still have questions after reading this please contact:

Email:  [email protected]

Live Chat: SSiD Live Chat

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Delivery for SSiD Documents

Delivery for SSiD Documents

Description

Royal Mail Special Delivery (2-3 working days, UK Only) = £6.50 

Royal Mail International Tracked and Signed (10-20 working days, worldwide) = £15 

DHL Courier Service (3-8 working days, EU Countries) = £25

DHL Courier Service (3-8 working days, Non EU Countries) = £37.50

 

The delivery times given above are estimates. Please be aware that due to Covid-19, Royal Mail delivery times may be affected. 

 

Special Delivery

This is a guaranteed postage service for addresses within the UK only. Your documents will be tracked and a signed proof of delivery can be obtained. Only documentation produced by the Student Services Information Desk (SSiD) can be sent using this service. 

 

International Tracked and Signed

International Tracked and Signed postage for SSID documentation. Only documentation produced by the Student Services Information Desk (SSiD) can be sent using this service. 

 

DHL Courier Service

This is a guaranteed postage service for addresses overseas. Your documents will be tracked and a signed proof of delivery can be obtained. Only documentation produced by the Student Services Information Desk (SSiD) can be sent using this service. 

 

Please note that this product accounts for delivery only. If you have been asked to purchase other products alongside this delivery charge, please make sure you add both of these items to your basket. 

 

Processing times

We aim to fulfil all orders within 10-15 working days (not including postage) however orders could take longer at busy times or if you studied with the University before 2000. You will be notified by email once your document has been dispatched.

We would appreciate your patience whilst we process your order and ask that where possible you do not contact us to request progress updates, unless you need to provide us with further information/instruction for your order. 

 

If you have further questions please contact SSiD;

 

Contact SSiD

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Official Academic Transcript

Official Academic Transcript

Description

For further information about transcripts and to ensure you are ordering the correct document, please read the information at www.sheffield.ac.uk/post-study-support/certificates-verification/transcripts before continuing with your purchase. 

 

If you are a current student, please visit www.sheffield.ac.uk/ssid/transcript before continuing with your purchase. 

 

If the University is unable to produce a transcript, a refund will be issued and alternative documentation may be provided.

Digital transcripts

If you require a digital only transcript and you are;

  • a former undergraduate student who started their course in September 2012 or after
  • a former postgraduate taught student who graduated in January 2016 or after

You do not need to order your transcript online and can log into your Gradintelligence account to access a digital transcript.

Log in to Gradintelligence

If you do not have access to Gradintelligence, started your course after 1 Jan 2000, and require a digital only academic transcript, please follow the link below to place an order

Request Official Digital Transcript

If you do not have access to Gradintelligence and require both a digital and hard copy of your transcript please state under the “additional requirements” section of this order form “I would like a PDF copy of my transcript”.

Processing times

We aim to fulfil all orders within 10-15 working days (not including postage) however orders could take longer at busy times or if you studied with the University before 2000. You will be notified by email once your document has been dispatched.

We would appreciate your patience whilst we process your order and ask that where possible you do not contact us to request progress updates, unless you need to provide us with further information/instruction for your order. 

Pre-2000 Graduates: Archive transcripts

If you graduated prior to 2000 from an undergraduate course (e.g. BA/BSc/BEng/MEng, etc.), archive transcripts orders are handled by the Student Administration Service.

Archive transcripts are produced manually and involve visiting the University archives to obtain the information required to produce a transcript. This process can take up to 6-8 weeks for completion. If you still have questions after reading this, please contact the Student Administration Service:

Email:  [email protected]

If you graduated prior to 2000 from a postgraduate course (e.g. MA/MSc/MSc(Eng), etc.), please note that your transcript request will be handled by your former academic department, who will obtain the modules and results information required to produce your transcript. If a transcript cannot be produced by your former department due to missing or insufficient records, we will contact you and suggest alternative documentation. 

 

Transcript Prices (Per document)

  1. Current/Recent Students (up to 12 months after Graduation) = £6
  2. Graduates/leavers since 1 Jan 2000 = £10
  3. Graduates/leavers between 1 Jan 2000 and 31 Dec 2009 = £15
  4. Graduates/leavers before 1 Jan 2000 = £25

 

Delivery rate (Per Order)

Standard Royal Mail (Worldwide) = Free

Royal Mail Special Delivery (1-2 working days, UK Only) = £6.50 

Royal Mail International Tracked and Signed (10-20 working days, Worldwide) = £15

DHL Courier Service (3-8 working days, EU Countries) = £25

DHL Courier Service (3-8 working days, Non EU Countries) = £37.50

 

Please note, delivery rates will be applied to your shopping basket at checkout.

The delivery times given above are estimates. Please be aware that due to Covid-19, Royal Mail & DHL delivery times may be affected. 

If you have further questions please contact SSiD;

 

Contact SSiD

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Official Digital Academic Transcript

Official Digital Academic Transcript

Description

For further information about transcripts and to ensure you are ordering the correct document, please read the information at https://www.sheffield.ac.uk/certificates-verification/transcripts before continuing with your purchase. 

If you are a current student, please visit www.sheffield.ac.uk/ssid/transcript before continuing with your purchase. 

Once your order has been processed you will receive your digital transcript in PDF format. Your digital transcript will include a digital stamp and signature, and is official in this format.

If the University is unable to produce a transcript, a refund will be issued and alternative documentation may be provided.

You do not need to order your digital transcript online and can access your transcript via the Gradintelligence system if you are:

  • a former undergraduate student who started their course in September 2012 or after
  • a former postgraduate taught student who graduated in January 2016 or after

Log in to Gradintelligence

 

Hard copy transcripts

If you require an official academic transcript in hard copy format please visit the link below;

Request Academic Transcript (Hardcopy)

 

Processing times

We aim to fulfil all orders within 5-10 working days however orders could take longer at busy times. You will be notified by email once your document has been dispatched. 

We would appreciate your patience whilst we process your order and ask that where possible you do not contact us to request progress updates, unless you need to provide us with further information/instruction for your order. 

 

Pre-2000 Graduates: Archive Transcripts

Pre-2000 Graduate transcripts must be ordered at the following link:

Request Official Academic Transcript (Hardcopy)

This is because orders for pre-2000 transcripts may need to be referred to other teams for completion. 

Please do not place an order for a digital transcript via this product. Any orders received for pre-2000 students on this product will be refunded.

 

Digital Transcript Prices

  1. Current/Recent Students (up to 12 months after Graduation) = £3
  2. Graduates/leavers since 1 Jan 2010 = £5
  3. Graduates/leavers since 1 Jan 2000 and 31 Dec 2009 = £10
  4. Graduates/leavers before 1 Jan 2000 = UNAVAILABLE - Please see Pre-2000 Graduates:Archive Transcripts information above.

For further information about transcripts please visit

Graduates/Alumni:  https://www.sheffield.ac.uk/certificates-verification/transcripts 

Current students: www.sheffield.ac.uk/ssid/transcript

If you have further questions please contact:

Email:  [email protected]

Live Chat: SSiD Live Chat

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Official Digital Confirming Letter

Official Digital Confirming Letter

Description

Confirming Letter

To ensure you are ordering the correct document, please read the information at https://www.sheffield.ac.uk/certificates-verification/confirming-letters before continuing with your purchase.

If the University is unable to produce a confirming letter, a refund will be issued and alternative documentation may be provided. 

Processing times: 

Digital only orders will be processed within 5-10 working days. If you graduated prior to 2000 or studied on a collaborative course, please note that your online request may take up to six weeks to process due to the need to reference our archive records.

 

Digital Confirming Letter Prices

  1. Current/Recent Students (up to 12 months after Graduation) = £3
  2. Graduates/leavers since 1 Jan 2010 = £5
  3. Graduates/leavers between 1 Jan 2000 and 31 Dec 2009 = £10
  4. Graduates/leavers before 31 December 1999 = £20

For further information about confirming letters please visit:

 www.sheffield.ac.uk/ssid/confirming-letter 

 

If you have further questions please contact:

Email:  [email protected]ac.uk

Live Chat: SSiD Live Chat

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Replacement Degree Certificate

Replacement Degree Certificate

Description

To ensure you are ordering the correct document, please read the information at https://www.sheffield.ac.uk/post-study-support/certificates-verification/degree-certificates#replacement before continuing with your purchase. 

PLEASE NOTE: If you are ordering replacement certificates for more than one qualification, you will need to place a separate order for each certificate. 

Price = £35

Processing times

We aim to fulfil all orders within 15 working days (not including postage) however orders could take longer at busy times or if you studied with the University before 2000. You will be notified by email once your document has been dispatched.

We would appreciate your patience whilst we process your order and ask that where possible you do not contact us to request progress updates, unless you need to provide us with further information/instruction for your order.  

Delivery rate (Per Order)

Standard Royal Mail (Worldwide) = Free

Special Delivery (1-2 working days, UK Only) = £6.50 

Royal Mail International Tracked and Signed (10-20 working days) = £15

DHL Courier Service (3-8 working days, EU countries) = £25

DHL Courier Service (3-8 working days, Worldwide) = £37.50

 

Please note, delivery rates will be applied to your shopping basket at checkout.

The delivery times given above are estimates. Please be aware that due to Covid-19, Royal Mail & DHL delivery times may be affected. 

If you still have questions after reading this please contact SSID;

Contact SSiD

Read More
Replacement UCard

Replacement UCard

Description

 

If you have lost or broken your UCard, you can order a replacement below

Collection (£5)

We are now able to offer in-person collections for UCards. If you would prefer to collect your replacement UCard in person, please select this option on the order form below. Once you have purchased your card, your order confirmation receipt will give you instructions on how to collect your replacement UCard. 

Delivery (£8)

Alternatively, if you are not in Sheffield and cannot visit us in-person, requests for replacement UCards can also be handled by post for a cost of £8 (inclusive of Postage & Packing).

Your UCard will be posted by 1st class Royal Mail to ensure it arrives as soon as possible, normally within 1-2 working days.

Please be aware that the SSiD team only has a limited number of staff working on campus. We aim to fulfil all orders within 3-5 working days (not including postage) however orders could take longer at busy times. You will be notified by email once your document has been dispatched. 

We would appreciate your patience whilst we process your order and ask that where possible you do not contact us to request progress updates, unless you need to provide us with further information/instruction for your order. 

For more information please see www.shef.ac.uk/ssid/ucards

If you still have questions after reading this please contact:

Email: [email protected]

Live Chat: SSiD Live Chat

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Academic Verification

Academic Verification Commercial Organisations

£15.00

Description

Academic Verification of current students and former graduates. This details dates of attendance, course of study, award and degree classification. Please note that this product is only for commercial organisations and not for (current or former) students. Academic Institutions and Government organisations will not be charged and can visit the following web page for information:

https://www.sheffield.ac.uk/certificates-verification/academic-verification

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