Understand and maximise opportunities from change in the workplace.   

Working in an ever changing environment has become the norm for many technicians in higher and further education. This includes restructuring of technical teams and functions, organisational initiatives and strategic goals that impact on technical teams. To operate in this climate, technicians are expected to support, enable and, where appropriate, drive the change processes for success. However, without clear understanding of the change processes, barriers to change and why resistance occurs, change will become stressful and unachievable. 

The aim of this course is to increase the knowledge and skills related to change management for technical staff.

Objectives of the course include exploring the following:

• Understanding change in the workplace 

• Stages of change transitions and how change is communicated and implemented 

• Resistance to change and associated mitigations 

• How to prepare yourself, embed and sustain change in technical teams

• How to influence stakeholders – best practice for technicians

• Essential requirements for success in the change management process 

This course has been designed to accommodate various learning styles and to allow participants to learn from group discussions and individual reflection on the current practice. Participants will be encouraged to implement learnt skills in their work.

By the end of this course, participants are expected to:

• Be aware of the factors that lead to change in the workplace
• Effectively work in a change environment
• Gain confidence and understanding of the resistance to change
• Be able to proactively engage with the change process, to maximise opportunities
• Influence the change team and champions, to achieve positive outcomes